QA Manager

1. Key responsibility 
1.1 Quality Strategy & System Management
• Lead the development and implementation of quality plans, policies, and objectives aligned with company strategy and customer requirements. 
• Establish, maintain, and continuously improve the Quality Management System (QMS) in compliance with local legislation, international standards, and buyer-specific requirements. 
• Oversee QMS performance across factories and ensure its effectiveness through regular reviews, audits, and corrective actions. 
• Organize and conduct internal quality audits; follow up on audit findings and support continuous improvement initiatives. 
1.2. Product Quality Assurance 
• Ensure consistent product quality at all stages – from product development, bulk production to final shipment – in alignment with customer expectations. 
• Collaborate with merchandising, technical, and production teams to resolve quality issues and implement preventive measures. 
• Provide guidance and final decision-making on quality-related escalations, product conformance, and risk evaluation. 
1.3. Laboratory & Technical Testing Oversight
• Supervise operations of in-house laboratories (Lab) including testing protocols for raw materials, trims, and finished goods. 
• Ensure labs meet industry standards and buyer requirements in terms of equipment, calibration, and test result accuracy. 
• Evaluate test reports, support innovation in materials, and ensure lab capabilities support product and compliance needs. 
1.4. Customer & Compliance Management
• Ensure full compliance with buyer requirements, including product specs, safety, labeling, and performance. 
• Lead preparations for third-party audits and buyer inspections related to quality and Corporate Social Responsibility (CSR). 
• Monitor and support implementation of CSR-related standards (e.g. BSCI, WRAP, SLCP, Higg Index) in collaboration with HR and compliance teams. 
1.5. People Management & Cross-functional Collaboration
• Lead, coach, and develop the Quality Assurance and Technical teams through clear goal-setting, performance tracking, and career development plans. 
• Promote a culture of ownership, teamwork, and continuous learning within the QA organization and across departments. 
• Facilitate close cooperation with merchandising, R&D, and manufacturing units to embed quality mindset in the product lifecycle.
1.6. Others 
• Provide strategic guidance to top management regarding risks, trends, and opportunities in quality and compliance. 
• Participate in supplier evaluation and onboarding to ensure upstream quality control. 
• Other responsibilities may be discussed and elaborated during the interview process.

• Head quarter: Lot III -3A, CN1 Street, Industry Area No.III, Tan Binh Industrial 
Park, Tay Thanh Ward, Tan Phu District, Ho Chi Minh City, Viet Nam 
• Factory location: Vung Tau ~ 300 workers, Dong Nai ~ 1400 workers, Ninh Thuan 
~ 1200 workers