QC Manager (Packaging Industry)

* GENERAL PURPOSE OF THE POSITIONThe Quality Control (QC) Manager establishes and maintains all quality control processes and procedures to ensure that products meet the established the specifications and quality standards. *TYPICAL RESPONSIBILITIES- Establish and oversee quality control procedures and processes for raw materials, semi-finished, and finished products, ensuring their effective execution.- Coordinate and manage inspection activities and quality assessments for materials, in-process products, and finished goods, ensuring compliance with quality standards.- Supervise and guide technicians, inspectors, and subordinates to ensure adherence to established quality control procedures and the quality management system.- Ensure that released products meet standard specifications and comply with customer requirements.- Interpret and apply GMP, ISO 9001, ISO 15378, FSSC 22000, and customer-specific requirements to develop and enhance quality control processes.- Develop and implement continuous improvement initiatives within the QC department to enhance product quality.- Manage customer complaints, conduct root cause analysis, and propose corrective and preventive actions. Establish improvement measures to prevent recurring quality issues and enhance product standards.- Maintain accurate and comprehensive records of quality tests, procedures, and standards.- Collaborate with the Operations team to ensure the product safety management system complies with food safety requirements.- Lead the Food Safety Team, driving initiatives to uphold food safety and regulatory compliance…*JOB DIMENSIONS & KEY INTERFACES- Internal: Head of Operations, Production Manager, Production Team Leaders, Planning, Warehouse, Head of Sales, Sales Managers, Customer Service team.- External: Technicians of suppliers