Quality Manager/Quản Lý Chất Lượng Nội Ngoại Thất

Job Description:1. Develop and Implement QC Systems:Design and implement a comprehensive quality control system across all production lines (wood, steel, foam, and sewing).Establish quality standards and guidelines for each department, ensuring compliance with industry regulations and customer specifications.Develop and maintain QC procedures, manuals, and checklists for inspections at different stages of production.2. Wood Processing QC (Sawmill, Drying, Machining):Oversee quality control in sawmill operations to ensure proper grading and sizing of logs.Monitor the drying process to ensure wood reaches optimal moisture levels with minimal defects (warping, cracking).Inspect raw wood cutting, planning, tenoning, drilling, and sanding processes to ensure accuracy and adherence to product specifications.3. Finishing QC (Water-Based Finishing, Dip & Hang, Roller Coating):Supervise quality checks during the water-based finishing process (both dip & hang and roller coating) to ensure even coating, color consistency, and proper drying.Monitor surface finishes for any defects, such as drips, uneven application, or cracking.Work with the production team to resolve finishing defects quickly, minimizing rework and scrap.4. Steel Processing QC (Cutting, Welding, Powder Coating):Ensure all steel components are cut and welded accurately according to specifications.Supervise the powder coating process, inspecting for smooth application, durability, and adhesion.Implement regular inspections for dimensional accuracy, weld integrity, and coating thickness to meet industry standards.5. Soft Foaming Line QC (PUR Foaming, Cushion, and Sofa Production):Oversee the quality of PUR foam production, ensuring consistency in foam density, structure, and firmness.Inspect cushions and sofas for defects such as uneven foaming, incorrect sizing, and surface flaws.Implement quality checks at different stages of foam production, from block foaming to cushion shaping and covering.6. Sewing Department QC:Establish quality control standards for the sewing department, ensuring proper stitching, seam strength, and material handling.Inspect upholstery and fabric components for dimensional accuracy, alignment, and aesthetic quality.Work closely with the sewing team to resolve any defects in fabric covers, ensuring high-quality finishes for cushions and sofas.7. Supplier Quality Management:Collaborate with the purchasing department to ensure raw materials (wood, steel, foam, fabrics) meet quality specifications upon receipt.Conduct regular audits and evaluations of suppliers to ensure consistent quality in the materials supplied.Handle incoming inspections, ensuring raw materials and components meet factory standards before production.8. Production Process Audits:Conduct regular internal audits of production processes across departments to ensure adherence to QC standards.Implement spot checks and in-process inspections to identify and address defects before the final product stage.Monitor product yield and production efficiency, using data-driven analysis to reduce defects, waste, and rework.9. Team Leadership and Development:Lead and manage the QC team, providing training on inspection techniques, defect identification, and problem-solving.Ensure the team understands and implements best practices in quality management across all departments.Promote a quality-first culture in the factory, encouraging open communication and collaboration between QC staff and production teams.10. Data Analysis & Reporting:Analyze QC data to identify trends, root causes of defects, and areas for improvement in production processes.Prepare regular quality reports for senior management, highlighting performance, areas of concern, and recommendations for improvement.Track key performance indicators (KPIs) such as defect rates, rework costs, and customer complaints.11. Compliance and Safety:Ensure all QC activities comply with local regulatory requirements and industry standards (such as ISO 9001, FSC for wood, or specific safety regulations for steel and foam processing).Collaborate with the EHS team to ensure safety measures are incorporated into QC practices, especially in high-risk areas like chemical handling (foam production) and powder coating.12. Customer Complaints & Product Recalls:Investigate customer complaints and conduct root cause analysis to identify quality issues.Implement corrective and preventive actions (CAPA) to resolve any quality issues, preventing recurrence.Manage the process for product recalls if necessary, ensuring proper communication and coordination with production and legal teams.