Recreation Manager

Operational Management

• Manage the daily operations of all recreation facilities and activities.
• Ensure all recreation areas are clean, safe, and well-maintained.
• Develop and implement engaging recreational programs for guests of all ages.
• Monitor guest satisfaction and continuously improve recreation services.
• Ensure compliance with health, safety, and hygiene standards.

Guest Experience

• Create innovative activities and wellness programs that enhance guest engagement.
• Interact with guests to understand preferences and respond to feedback professionally.
• Handle guest inquiries, requests, and complaints efficiently.
• Promote recreation activities to increase participation and guest satisfaction.

Team Leadership

• Recruit, train, schedule, and supervise recreation team members.
• Conduct regular training sessions to maintain service excellence and safety awareness.
• Evaluate staff performance and support professional development.
• Foster a positive and motivating team environment.

Financial & Administrative Duties

• Prepare departmental budgets and control operational expenses.
• Monitor revenue opportunities through recreation programs and activities.
• Maintain inventory and ensure proper use of equipment and supplies.
• Prepare reports on activities, attendance, and performance metrics.

Health & Safety

• Ensure all activities comply with safety regulations and risk management procedures.
• Conduct regular inspections of equipment and facilities.
• Maintain emergency response readiness and staff safety training.