RECREATION SUPERVISOR - GIÁM SÁT GIẢI TRÍ

• Systematically conduct standards tests during shifts and communicate training and re-training needs to your manager.

• Oversee the orientation and training of new employees and supervise the Designated Trainers.

• Support Recreation Manager make schedule and orchestrate monthly departmental staff meetings to ensure proper inter and intra departmental communication.

• Train the staff and supervise them in the performance of their duties.

• Promote and up sell excursions to guests, customizing where necessary to meet guest needs.

• Execute the tasks of a Water Sports, Kid’s Club, or Health Club Attendant as needed.

• Ensure adherence to all corporate core standards

• Work closely with Engineering to ensure proper standards of hygiene and functioning of equipment.

• Oversee the cleanliness of all Recreation facilities (including Fitness Center, Kids Club, Tennis Courts, Excursion Reservations area and Water Sports) and coordinates special requirements with Housekeeping.

• Handle guest requests, complaints, and any special problems keeping Recreation Management well-informed and ensure proper follow-up.