Regional IT and Cloud Specialist (APAC)

About ITC  Join ITC, a trailblazing force with offices in Shanghai, Singapore, Melbourne and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.  At ITC, you’ll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, you’ll not only witness but also contribute to significant ROI achievements and market successes. We’re not just navigating the future of digital commerce; we’re creating it. Be a part of our journey to redefine industry standards and elevate market experiences across Asia. With a talented team of 60 professionals across APAC, our 2026 milestones include: Orchestrating 30+ digital transformation workshops for global leaders like Coty, LVMH, and Unilever Prestige Empowering 5,000+ Sales Associates across luxury brands like Moncler, Margiela, Moschino, and Christies with comprehensive omnichannel training programs and change management Spearheading Salesforce Commerce Cloud implementations for luxury brands in China, notably with LVMH and other fashion groups Driving eCommerce growth with bespoke website development for clients like Brandy Melville and Hublot Scaling fast fashion to 10,000+ daily orders with optimized e-commerce solutions Igniting sales for Hublot, Omega, and Fred via high-performing Mini Programs in China Expanding The Hour Glass’s presence across 9 APAC markets with integrated solutions. About This Position We are looking for a highly experienced Regional IT & Cloud Specialist with a strong background in enterprise solutions in China. You will lead the management of our APAC hybrid infrastructure across cloud and on-premises platforms, ensuring stable operations, optimal performance, and robust security in a complex, multi-environment landscape.  Responsibilities: Oversee and operate cloud infrastructure to ensure optimal availability, scalability, and performance. Design, implement, and maintain hybrid cloud environments, ensuring smooth integration between cloud platforms and on-premises systems. Continuously monitor and optimize cloud costs and performance, proactively identifying bottlenecks and resolving infrastructure issues. Coordinate with vendors and service providers to manage infrastructure services, ensure SLA compliance, and handle escalations effectively. Plan and deliver infrastructure upgrades and changes with minimal impact on business operations. Partner with Central and Local IT teams on infrastructure initiatives, disaster recovery, and business continuity planning. Lead regional cloud infrastructure projects, including task coordination, progress tracking, and regular status reporting to management. Stay current with emerging technologies and industry best practices across cloud and on-premises environments, and drive continuous infrastructure improvements. Provide technical leadership and hands-on support to team members on infrastructure-related topics. Create, maintain, and update technical documentation, including architecture diagrams, operational procedures, and troubleshooting guides.