Mô Tả Công Việc
• Develop and maintain customer care to High-net-worth customers at JBSV to ensure full implementation in terms of quantity and quality at the assigned KPIs.• Truly understand customers, the customer portrait and need to provide consultancy and propose products, services and JBSV’s policies to be suitable with customers.• Summarize comments, proposals and wishes from customers; support and coordinate with other departments to develop and improve securities investment products, services and tools etc. to better serve the needs of customers.• Recommend customer care programs on periodical, by event or client-specific basis. • Perform other duties upon requests of JBSV’s Director of Brokerage and the Board of Directors.
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Yêu Cầu Công Việc
PROFESSIONAL REQUIREMENTS: • Education: Bachelor’s degree at a formal university or higher majoring in Economics, Commerce, Finance or Banking.• Working experience: At least 05 years of working experience in the fields of Finance, Banking, Insurance, Securities in the role of business development and customer care for High-net-worth customers and institutional customers, preferably in a similar role.• Professional knowledge: Have extensive knowledge of securities, economics, finance and related fields. Master in the basics on Vietnam stock market and stay proactively updated with market trends, economic news and industry developments. Deep understanding on the products, services and business policies of securities companies, knowledgeable on the securities law and regulations under law. Hold a securities practitioner license issued by the SSC.• Professional skills: Exceptional communication, presentation, interpersonal and persuasion skills to effectively communicate complex financial information to customers. Effective sales, negotiation and customer care skills to attract and maintain relationship with customers. Strong autonomy skills in work organization to manage multiple customer portfolios and transactions simultaneously. Hard working and high responsibility at work. Ability to work under pressure and in a fast-paced environment to meet customers’ needs and market demands. Strong ethical awareness and commitment to compliance with the regulatory requirements and industry standards. Fluent in English. Proficient in office computer skills: Outlook, Word, Excel, PP...
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Hình thức
Full-time
Mức lương
Thỏa thuận
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