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Mô Tả Công Việc
- Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD).
- Record and process reservations made by phone/fax/email, website and GDS.
- Maintain a high level of product and service knowledge about all IHG Hotels, Restaurants and all IHG Hotels in your region.
- Maintain knowledge of special rates/ offers/ promotions.
- Maintains high quality of correspondence and accuracy of information input into reservations while ensuring timeliness of correspondence.
- Maintain high Signature test call scores.
- Process amendments to reservations such as extensions, early departures, etc. based on availability and strategies
Yêu Cầu Công Việc
- Languages: fluent in Vietnamese and English language (both spoken and written)
- Having experience with Opera System is a plus
Hình thức
Quyền Lợi
- Competitive salary and Pre-opening service charge
- At least 14 annual leave days/year
- Monthly Service charge
- 100 % salary and immediate Social Insurance enjoyment during probationary period
- Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy
- 13th month salary & monthly service charge
- Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
- Enjoys IHG's special offer for internal employee
Mức lương
Từ 5 đến 8 triệu
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
