Mô Tả Công Việc
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests. Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue. Input and access data in reservation system.
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
- Follow proper escalation procedures when addressing guest concerns
Yêu Cầu Công Việc
- Reservation background;
- Hospitality background and service mind;
- Willing to work overtime and can start as soon as possible
Hình thức
Quyền Lợi
- Eligible to receive 100% service charge from the second month of working;
- Attractive remuneration package and 13th month salary;
- Local and International training course;
-Uniform and duty meal provided by hotel;
- Annual vacation, annual health check and other benefits according to hotel's policies;
- Associate special discount for hotel rooms and F&B services at International Marriott properties
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.