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Mô Tả Công Việc
- In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
- Sell the Holiday Inn products and services using up-selling and suggestive selling techniques
- Promote the Hotel's products and services
- Maintain a high level of product and service knowledge about all Holiday Inn Hotels in your region
- Develop and maintain a regular pattern of sales calls
- Prepare and execute action plans which increase reservation sales and associated business
- Record and process reservations made by phone/fax/email
- Accept wait list reservations
- Process amendments to reservations such as extensions, early departures, etc
- Manage "no show" reservations by investigation and recording of same
- Record special billing arrangements for groups and conventions
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
- Maintain knowledge of special rates/ offers/ promotions
- Monitor reservation Levels and inform Managers of current and future occupancy rates
- Prepare reports as requested (eg to travel agents, business houses etc)
- Prepare reservation sales reports
- Works with superior on manpower planning and management needs
- Works with superior in the preparation and management of the Department's budget
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Perform any other duties which may be assigned by the management from time to time.
Yêu Cầu Công Việc
- Languages: fluent in Vietnamese and English language (both spoken and written).
- Having experience with Opera System is a plus.
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving, reasoning, motivating, organizational and training abilities.
Hình thức
Quyền Lợi
- Competitive salary and Pre-opening service charge
- At least 14 annual leave days/year
- Monthly Service charge
- 100 % salary and immediate Social Insurance enjoyment during probationary period
- Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy
- 13th month salary & monthly service charge
- Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
- Enjoys IHG's special offer for internal employee
Mức lương
Từ 8 đến 12 triệu
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hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
