Mô Tả Công Việc
- Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
- Promote the Hotel’s (and ICHG generally) products and services.
- Maintain a high level of product and service knowledge about all ICHG Hotels in your region.
- Develop and maintain a regular pattern of sales calls.
- Prepare and execute action plans which increase reservation sales and associated business.
- Record and process reservations made by phone/fax/email.
- Accept wait list reservations.
- Process amendments to reservations such as extensions, early departures, etc.
- Manage “no show” reservations by investigation and recording of same.
- Record special billing arrangements for groups and conventions.
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.
- Maintain knowledge of special rates/ offers/ promotions.
- Monitor reservation levels and inform Managers of current and future occupancy rates.
- Prepare reports as requested (eg to travel agents, business houses etc).
- Prepare reservation sales reports.
Yêu Cầu Công Việc
- Education: High School or Vocational Certificate in Hotel Management, Business Administration, or related field.
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving and organizational abilities.
- Proficient in the use of computer.
- Able to read and write English.
Hình thức
Quyền Lợi
- Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
- 14 annual leave, 2 days off per week
- International working environment
- Insurance as labor law
- 24/7 accident insurance
- Work at Ho Chi Minh Office
Mức lương
Thỏa thuận
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