Revenue Manager - Vietnam Region (Base in Hanoi)

Analyzing and Reporting Revenue Management Data

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Analyzes information, identifying current and potential problems and proposing solutions.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Observes, receives, and otherwise obtains information from all relevant sources.

• Submits reports in a timely manner, ensuring delivery deadlines.

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Assists hotels with pricing and provides input on business evaluation recommendations.

• Maintains accurate reservation system information.

• Checks distribution channels for hotel positioning, information accuracy and competitor positioning.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period.

• Assists with account diagnostics process and validates conclusions.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

Managing and Executing Revenue Management Projects

• Takes a predetermined strategy and drives the execution of that strategy.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

• Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.

• Ensures hotel strategies conform to brand philosophies and initiatives.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Prepares sales strategy meeting agenda, supporting documentation.

• Communicates proactively with properties regarding rate restrictions and strategy.

• Manages rooms inventory to maximize cluster rooms revenue.

• Leads efforts to coordinate strategies between group sales offices.

• Supports cluster selling initiatives by working with all reservation centers.

• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.

• Provides recommendations to improve effectiveness of revenue management processes.

• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.

• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.

• Promotes and protects brand equity.

Building Successful Relationships

• Develops constructive and cooperative working relationships with others, and maintaining them over time.

• Develops and manages internal key stakeholder relationships in a proactive manner.

• Acts as a liaison, when necessary, between property and regional/corporate systems support.

Additional Responsibilities

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Enters, transcribes, records, stores, or maintains information in written or electronic form.

• Attends staff/forecast/long range meetings as requested by properties.