Room Attendant (Nhân viên Buồng phòng) (2)

Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to s standards and procedures.

Replenishes guest supplies.

Ensures guest services specified by supervisor and guests requests are promptly and

Reports damage or malfunction in hotel rooms to supervisor. and repair...

Maintains equipment in proper state of cleanliness

Maintains a section room report.

Maintains a daily room checklist.

Meets with supervisor and takes on daily assigned tasks.

Reports and submits lost and found articles to superior immediately.

Anticipate guest needs, handle guest enquires, and solve problems

Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests

Assist guests and escort them to locations within the hotel at their request

Report guest complaints to supervisor immediately.

Reports unusual behavior/activities on floors to supervisor

Records room status in allocated section accurately.

Adheres to personal grooming and hygiene standards.

Attends meetings and training sessions as required.

Creates and maintains floral arrangements.

Carries out valet services when required including delivery of linen or processing laundry orders.

Creates a positive hotel image in every interaction with internal and external customers.

Actively participates in organized meetings.

Performs other task assigned based on the hotel needs or requirementsMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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