Sales And Marketing Director - Education Field

I. Sales and Customer Service Tasks1. Develop a sales and customer service strategy for Fsel Individual products via the Digital channel, Schools, Department of Education and Agency channels.2. Develop and implement sales strategies and objectives to drive growth in edutech market.3. Set targets for trial users, actual users, revenue, and costs for each Fsel business segment.4. Measure the business results of each campaign.5. Collect, evaluate, and survey user feedback and market information about the product to provide feedback to the content and technology teams for improvement and market development.6. Coordinate with various departments to draft proposals for licenses from the District, Department, Ministry levels and prepare contract templates for signing.7. Build and maintain strong relationships with high-net-worth clients and key stakeholders.8. Ensure exceptional customer service and client satisfaction throughout the sales process.II. PR & Marketing Tasks1. Build, develop and manage the brand for Fsel.2. Implement long-term, medium-term, and short-term PR – Marketing strategies to increase brand recognition for Fsel.3. Conduct market research, build Marketing strategies (Online & Offline) according to the Omni channel multi-channel strategy for Fsel's products.4. Organize the evaluation, measurement, and monitoring of the effectiveness of Marketing campaigns and prepare periodic and ad hoc reports as required and regulated.5. Develop resources: Content (images, videos, articles...) and community (fanpage, forum, group, Zalo... for Marketing activities.III. Leadership and Management:1. Directly manage the Sales & Marketing department according to assigned functions and tasks.2. Recruit, retain, train, reward and develop sales & marketing professionals to ensure a high level of expertise and performance.