Sales Executive / Chuyên viên Kinh doanh (Ha Noi Based)

 Establishes an efficient trace File to ensure that all business booked is properly tracked.

 Submits Sales report to Sales Manager in a timely manner.

 Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.

 Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.

 Maintains positive guest and colleague interactions with good working relationships.

 Carefully plans Sales Calls into defined objectives.

 Assists to conduct extensive competitor research and maintains excellent Product Knowledge of the Hotel.

 Ensures a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications.

 Professionally conducts routine telemarketing activities to identify new accounts.

 Systematically and efficiently calls on allocated Accounts within assigned sector and reports findings and opportunities to the Sales Manager/ Director of Sales.