Sales Executive Inbound Tour

1. Suppliers database: • Outline the list of hotels and overnight cruises (3-4-5) in Hanoi, Halong Bay, Sapa, Ninh Binh, Hue, Da Nang, Hoi An, Nha Trang, Da Lat, Saigon, and Mekong for contracting annually. • Negotiate with local suppliers (hotels, cruises, transferring companies, restaurants ..., etc.) to provide the best available rates and special offers with terms and conditions beneficial to the company. • Build, update, and complete the contracting database systematically. • Maintain ongoing relationships with suppliers to maximize results and the company’s benefits. 2. B-B Sales task: • Daily follow the dashboard, and communicate with customers to understand their requirements. • Prepare tour itineraries before working on quotations to advise customers. • After customers confirm their booking and pay the deposit, hand in the reservation of accommodation, transfer, guide, insurance, and visa as the booking requires. • Side by side with the operations and accounting departments to follow up and ensure the completion of the tour itinerary. • Attending Sales team meetings and reporting weekly assignments • Sharing responsibility for the company’s website development by designing and uploading the tour itineraries... 3. Customer Service: • Offer pre- and post-travel support to ensure customer satisfaction. • Handle customer feedback and resolve issues promptly and professionally