Sales Manager - Freight Forwarding Ocean And Air

• To build, monitor + drive all sales activities of customers within your control, ensuring prospects are identified, qualified.• Nurtured through the sales pipeline so as to close profitable and sustainable customer deals.• To align your sales efforts with other departments’ Managers, Pricing and including pricing decisions.• Set up KPIs for all sales members to follow.• Guide and support all sales members to gain business.• Obtain the personal target and annual set target of whole sales department.• To monitor competition by gathering current marketplace information on pricing and products.• To report customer feedback to other related department, supporting resolutions as required.• To align with Operation colleagues when onboarding new customers.• To maintain and update the most relevant customer information in internal systems.• To regularly review customer portfolios with team and related Department.• To focus on customer engagement, satisfaction, retention and reactivation through high levels of service quality.• Report to Country Manager.• Other related jobs under the assignment of Country Manager.