Sales Manager (Laguna Parkside)

1. Sales & Business Development:

- Develop and execute strategic sales plans to achieve Revenue goals and targets.

- Identify and secure new business opportunities in the corporate, leisure, and group market segments.

- Establish and maintain relationships with key corporate clients, travel agencies, event planners, and other potential sources of business.

- Seek for new businesses through networking, cold calling, and direct outreach.

2. Client Relationship Management:

- Maintain a strong network of contacts to drive business to the property.

- Build and nurture long-term client relationships to ensure repeat business.

- Act as a liaison between clients and operation team to ensure customer satisfaction and service excellence.

3. Market Analysis & Reporting:

- Research and update on industry trends, competitor activity, and market demands to explore new sales opportunities.

- Provide weekly/monthly sales performance reports, including booking pace, lost business analysis, and market share updates.

- Analyze customer feedback and sales data to develop actionable strategies for future growth.

- Weekly/Monthly report to Director of Property Sales & Destination Marketing

4. Event Coordination & Support:

- Work closely with the event and operation teams to ensure smooth coordination of group bookings, meetings, and special events.

- Assist clients with event planning, from initial inquiries to execution, ensuring the hotel meets their expectations.

5. Pricing & Contract Negotiations:

- Develop sales action plan with all competitive Promotion packages and pricing strategies.

- Working with Golf team to develop the Stay & Play package and any competitive Golf packages combination with LP room.

- Negotiate group, corporate, and long-term contracts to secure business and maximize revenue.

6. Promotions & Marketing:

- Collaborate with the marketing team to develop advertising, social media channels, sales campaign to target markets.

- Assist in organizing sales blitzes, client events, and FAM trips.

7. Team Leadership: Lead, mentor, and manage the sales team to ensure high performance and achievement of individual and team KPI.

8. Budget Management: Manage the sales department’s budget, ensuring cost-effective allocation of resources.