Sales Support Executive

JOB PURPOSE:The Sales Support Executives is responsible for assisting sales representatives and acting as the first point of contact for direct and agent customers. He/ she also handles clerical and administrative tasks, along with any additional responsibilities required by the sales team.CORE RESPONSIBILITIES:- Support the sales and management team in marketing activities.- Assist in sourcing logistics solutions across various modes (Air, Charter, LCL, FCL, RORO, Breakbulk, Cross-border, and Project Cargo), and manage communication with overseas agents.- Ensure consistent satisfaction of customers, suppliers, and agents.- Manage assigned product(s) to enhance the company’s economic benefit while maintaining a strong reputation for both product and supplier.- Prepare, present, and discuss accurate and timely quotations for all logistics services.- Conduct market research and relay insights and customer feedback to vendors.- Handle procurement and cost comparisons with relevant suppliers in Vietnam and abroad; compile all costs and solutions for specific shipments or projects.- Build and maintain strong relationships with overseas agents, carriers, air freight agents, and local suppliers.- Remain approachable and responsive to the concerns of customers, suppliers, and colleagues.Only applications submitted via BambooHR will be considered. Interested candidates should apply directly through the BambooHR platform: https://flsgroup.bamboohr.com/careers/60?source=aWQ9Mjk%3D