Sales Training Expert

Job OverviewVinFast is a pioneering electric vehicle (EV) company committed to revolutionizing the automotive industry with sustainable and innovative mobility solutions. As a leading player in the EV market, VinFast is dedicated to delivering high-quality, cutting-edge electric vehicles that redefine the driving experience. Our team consists of passionate professionals driven by a shared vision of creating a greener and more sustainable future through innovation, technology, and excellence. In this role, you will be responsible for tasks in Salses Training & Quality Control Department, using your skills to manage and enhance business training activities at VinFast, ensuring the quality and effectiveness of training programs. Ensure compliance with quality standards and conduct quality checks, while organizing and managing Elearning courseJob ResponsibilitiesOperations and Reporting:• Oversee business training activities, including planning, implementing, and monitoring programs.• Develop and maintain reporting systems on training results, progress, and issues.• Analyze data and create reports on training effectiveness, recommending improvements.Training Quality Control:• Ensure training programs meet quality standards.• Conduct regular and ad-hoc quality checks on training programs.• Develop and maintain quality control processes.Training Effectiveness:• Assess training effectiveness using KPIs and feedback.• Analyze results and suggest improvements.• Conduct research and surveys to adjust training programs.Organization and Management of eLearning Courses:• Manage and implement eLearning programs, including planning and content development.• Ensure eLearning courses meet training needs and quality standards.• Monitor and evaluate course effectiveness and engagement, making improvements as needed.