Salesforce Business Analyst

About the RoleWe’re looking for a Salesforce Business Analyst (Administrator) with strong expertise in Flows and CPQ, who can also provide excellent support to business users and clients. You’ll be responsible for optimizing processes, supporting day-to-day Salesforce operations, and ensuring the platform runs smoothly across teams.Key ResponsibilitiesAdminister Salesforce: user provisioning, profiles, permissions, and security model.Design, build, and maintain advanced Salesforce Flows (Record-Triggered, Screen, Scheduled...) to automate business processes.Configure, support, and optimize Salesforce CPQ for quoting, pricing, and approvals.Act as the first point of contact for user/client support: troubleshoot issues, answer “how-to” questions, and ensure adoption.Manage dashboards, reports, and data hygiene to ensure accuracy and usability.Support integrations between Salesforce and other business applications.Document processes, provide training, and create knowledge resources for end-users.