Scrum Master (Hybrid ~3k)

LeapXpert, the enterprise-grade responsible business communication platform, provides organizations peace of mind by creating an accessible digital record of all business interactions carried out over mobile messaging applications. 

LeapXpert's Federated Messaging Orchestration Platform (FMOP™) is an interoperable, mobile-first solution that provides unparalleled visibility into data from instant messaging applications, as well as governance and control. This enables enterprises to embrace a customer-centered approach while maintaining professional conduct and ensuring compliance.

We are proud to have achieved some of the most prestigious awards in the regulatory and fintech industries. And to take it further, we need to find our best teammates!

We're looking for a talented, enthusiastic Scrum Master to join us in delivering our innovative business communications platform to clients across various industries. The PM is an integral part of our Professional Services Team which, together, aims to drive exceptional customer experiences, and provide solutions that meet or exceed the customer’s business value realization expectations.

Responsibilities:

• Guide and coach the team and organization to follow Agile/Scrum practices
• Communicate with main stakeholders, demonstrate exceptional organization and communication skills
• Support the Product Owner and Development Team
• Facilitate daily scrum, sprint planning, sprint demo, and retrospective meetings
• Ensure and facilitate cross-team coordination
• Resolve conflicts by focusing on scrum values of openness, honesty, and respect
• Provide leadership and structure for the scrum team to drive efficient, effective projects
• Guide and coach the team to become self-organized, resolve conflicts within/between the teams and motivate teams to succeed. 
• Maintain relevant metrics that help the team see how they are doing, and report team progress to senior management