Senior Application Engineer Cum Site Engineer

I. Company Overview:With 30+ years of development, Toan Thang Engineering Corp (TTE) is a leading engineering solutions provider in Vietnam. We specialize in supplying valves, pumps, compressors, mechanical seals, and rotating equipment to the Oil & Gas, Petrochemical, Power, and Heavy Industry sectors.As the exclusive representative of global brands such as Emerson, Flowserve, we combine world-class technology with local expertise through our 2 offices and 3 service workshops across Vietnam.II. Position Overview:This position is responsible for managing and developing lifecycle services for valves and related equipment, while also directly participating in site surveys, diagnostics, and technical support, with the objectives to:• Optimize the performance, reliability, and safety of valve systems.• Develop service, spare parts, and long-term maintenance revenue.• Build sustainable technical and service-based relationships with customers.III. Key Responsibilities:1. Application Engineer• Understanding the companies' products, selecting, offering suitable equipment with customer’s requirement. Providing datasheet, detailed drawings, and performing technical clarification.• Directly working with the suppliers on the technical requirements of the product.• Reviewing and checking the drawings, technical parameters, categorizing equipment provided by the Firms and the ones purchased outside.• Being responsible for technical consultancy when participating in making quotations and contracts.• Training other Application engineers in techniques (if needed).• Tracking and participating in contract performance for technical support promptly.• Tracking order and delivery processes of suppliers.• Checking the products’ quality before shipping to customers.• Being in charge of drafting and compiling technical documents as required in the bid proposals.• Analyzing the drawings, categorizing equipment provided by the Principals or Supplier.• Searching and suggesting technical specifications to the supervisors to be able to choose a reputable, qualified supplier with the best price.• Supporting customers in installing, repairing products and spare parts provided by Toan Thang.• Supporting Sales Department in collecting technical information from customers.• Supporting in evaluating equipment prices and proposals for choosing equipment so that can ensure the prices will not exceed the proposed range.2. Site Engineer• Survey to build an Installation base for all products that the Company distributes at the northern.• Report relevant information on equipment status at customer’s sites, competitor information, study technical issues and give prompt feedback to related people as Sales, Site Engineer Leader…• Study customers’ demand on spare parts procurement, maintenance, shut-down & turn-around plan.• Support sales department (including new sales & aftermarket sales) with related works to field survey activities (including before and after sales).• Cooperate with workshop in implementing technical services for valves as maintenance, install, commissioning …• Consult, introduce to customers the products and technical services that the Company provides.• Feedback, update to the sales department on the customers’ organization chart and contact persons (if any).• Performing other tasks of the Hanoi office designated by Line manager.3. Other tasks:• Performing other tasks as requested by the Company.• Supporting in the projects and trainings appropriate to the workload and technicality.• Attending classes / training courses organized by the Company / Principals, being willing to sign training contracts with the working period committed which is regulated in the Company's regulations when participating in the training courses.