Mô Tả Công Việc
We're looking for a senior business analyst who goes beyond requirements gathering to shape how we build our products. You'll interpret stakeholder needs, design solutions, and work closely with engineering and product to deliver features that solve real business problems.This is a hybrid role combining traditional BA responsibilities with product management elements—you'll own the "what" and "why" of features, design implementation approaches, and ensure what we build actually addresses the underlying business need.Key ResponsibilitiesRequirements & Solution DesignLead discovery sessions with stakeholders to uncover needs, not just document requestsTranslate business requirements into detailed functional specifications, user stories, and acceptance criteriaDesign end-to-end workflows and user journeys for complex featuresMake trade-off decisions between business needs, technical constraints, and user experienceCreate wireframes, process flows, and data models to communicate solutionsProduct CollaborationPartner with product managers to shape roadmap priorities based on stakeholder value and feasibilityOwn specific features or product areas end-to-end, from concept through deliveryAct as the bridge between business stakeholders and engineering—translate in both directionsIdentify opportunities for product improvements based on user feedback and dataStakeholder ManagementBuild relationships with internal teams and external customersFacilitate workshops and working sessions to align stakeholders on solutionsCommunicate complex technical concepts to non-technical audiencesManage expectations and negotiate scope when neededDelivery & QualityWork embedded with engineering teams throughout development cyclesValidate that delivered features meet both functional requirements and business intentSupport UAT, create test scenarios, and ensure smooth launchesDocument features and create enablement materials for internal teams
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Yêu Cầu Công Việc
Required:5+ years in business analysis, with experience in B2B or SaaS productsStrong track record of designing solutions, not just documenting requirementsExperience with complex, multi-stakeholder software productsDeep understanding of user story mapping, process modeling, and requirements documentationAbility to work in ambiguous environments and make structured decisions with incomplete informationExcellent written and verbal communication—you can explain complex concepts clearlyProficiency with tools like JIRA, Confluence, Figma/Miro, or similarStrongly Preferred:Product management experience or responsibilitiesTechnical enough to discuss APIs, data models, and system architecture with engineersExperience with agile/scrum methodologies in a hands-on capacityBackground in enterprise software or B2B platformsTrack record of shipping complex features from inception to launchSQL or basic data analysis skillsNice to Have:Product management certification (CSPO, Pragmatic Institute, etc.)Experience with user research and usability testingUnderstanding of modern software architecture patternsBackground in technical writing or documentationHow You WorkYou challenge requirements thoughtfully—asking "why" until you understand the root problemYou're comfortable making decisions with incomplete information and adjusting as you learnYou think in systems and workflows, not just isolated featuresYou can shift between strategic thinking and detailed specification writingYou thrive in collaborative environments and can influence without authorityYou're energized by complex problems that require balancing multiple constraints
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Quyền Lợi
Competitive packageProfessional working environmentOpportunities to challenge and develop your careerSocial insurance, health insurance, unemployment insurance as labor law stipulatedPremium HealthcareOpportunity to participate in stock option program.Public holiday and Annual leave in accordance with the Vietnamese labour law