Senior Business Analyst

WOO TECH Vietnam is a member of the Australian based WOO group focusing on five core business streams - retail, marketing, manufacturing, property and technology

At WOO, we create enriching experiences, focused on empathy, diversity and individuality. We challenge the status quo across multiple business sectors with our purpose to believe anything is possible.

Our clients span from some of the biggest corporations across the globe, to up-and-coming local businesses. We collaborate with our clients to achieve the balance between design aesthetic, customer experience, and technology. We aim to create long-term partnerships, providing trusted creative direction and strategically led marketing results.

Why work for us?

Our office is located in a dynamic work space in the heart of Cau Giay Hanoi. 

From day one, you will be working with a diverse team of passionate professionals. You will have a clear path of progression within the business, and access to exciting opportunities to learn and push your boundaries.

Job description 

Joining our team as a Senior Business Analyst (Project Manager), you will work closely with our clients to design, build and roll-out exciting new products. The ideal candidate will have a strong background in business analysis, with a focus on researching, making mockups and having an excellent sense of trending UI/UX in the marketplace. WOO TECH is on a journey of future growth and this position is to be a key part of this evolution. In this role, you will help the company to expand our value proposition and step up to rapidly-evolving client needs. 

Working with customers, end users, and stakeholders to understand customer’s business processes, needs and requirements. 

Collaborating with clients and internal team to define project objectives, project scope, roles & responsibilities 

Lead and motivate project teams, fostering a collaborative and productive working environment; 

Preparing a detailed project plan to schedule key project milestones, workstreams, resource requirements & activities. 

Outlining a budget based on requirements and tracking costs to deliver projects on budget. 

Ensure development requirements are clear and technologically feasible on Jira tickets; 

Assign tasks and responsibilities to team members to make sure the project/s run smoothly, ensuring alignment with project objectives; 

Collaborate with the development team to design content management systems (CMS) for project; 

Conduct regular team meetings and work closely with Tech Lead to provide updates, address concerns, and celebrate milestones; 

Supporting users for UAT. 

Creating manual guide for product and conducting demo to customers. 

Collaborate with the development team to design content management systems (CMS) for project; 

Manage the project delivery according to the planned schedule; 

And other tasks as assigned by the Management team.