Senior Expert, Product and Solution

Job PurposeManage and be responsible for activities related to product/ Solution/ Journey development and managementfor BB through:1. Product/ Solution/ Journey design, embedded with customer experience required2. Product/ Solution/ Journey policy và guidelines3. Provide training knowledge on Product/ Solution/ Journey4. Other tasks assigned by department head/DirectorKey Accountabilities1. Deploy, coordinate with stakeholders and participate in the development and administration of policies relatedto business customers:- Building and managing product trees and related documents of corporate customers;- Coordinate with stakeholders to ensure the effectiveness of risk management, excluding legal risks,operational risks, compliance risks;- Responsible for the management, development, adjustment and standardization of regulations, guidelines,products/packages/business programs/solutions of the Corporate Banking Division in accordance with the law,Techcombank's general policies và customer's need.2. Development of products/product packages/Business programs/solutions- Responsible for/coordinating feasibility assessment and proposing product/solution development ideas,product/solution development planning- Responsible for/coordinating in building/adjusting products/product packages/solutions, sales programs tomeet the needs of each segment/sub-segment/region/sub-sector on the basis of CVP3. Building operating procedures – systems and services- Responsible for/coordinating design, construction, development, adjustment of operating processes from theperspective of product/product package/Biz program/solution, update problems (if any), propose alternatives,process improvements, modifications- Responsible for implementing or coordinating with Internal Divisions to improve and automate operational andservice processes4. Price and fee policy:- Responsible for/coordinating the development/adjustment and management of product/package/solutionpricing models/promotions by segment/sub-segment, by regions/areas on the basis of CVPs, policies andorientations of Techcombank.- Develop and manage pricing policy/governance framework for corporate customers5. Monitoring/coordinating product portfolio management/product packages/solutions/promotions- Responsible/coordinating for monitoring và managing the effectiveness of products/product packages/Bizprogram and proposing solutions to improve operational efficiency6. Project:- Participate in projects related to products/solutions for business customers7. Training and capacity development:- Drafting training documents for Products/Solution- Participating in and implementing sharing / training / coaching for consulting forces on products and solutions8. Other tasks assigned by the department head