Senior IT Business Analyst

Key Accountabilities (1)

• Responsibility in developing applications
• Receive requests to develop and improve products, processes, and features from business units. Analyze and advise business units the most effective plan to fulfill requirements.
• Talk to the development department to design a solution for these requirements. Develop detailed requirements specification in a language suitable for programmers (developer); Ensure development requirements are clear and technologically feasible.
• Participate in coordination with the professional unit to check the development results, to ensure that the application meets the requirements agreed with the business unit. The role will be the central point of contact between the technical Marketing Technology team and the broader business. It will support the technical Marketing Technology team in implementing and managing a range of pieces of  software.
• Prepare and issue user manuals for technology products.
• Participate in direct training on products and technology features for IT support department and professional staff if necessary

Key Accountabilities (2)

• Responsibilities in user support:

• • L2, L3 level support with assigned requirements.

Key Accountabilities (3)

• Other responsibilities
• Participate in technology projects as assigned. The role will provide Campaign Management and executional support to the Digital Media team. You will be the lead in implementing and managing new and existing Digital Marketing Technology
• Participating in the development of business processes and guidelines of the Unit.
• Participate in technology risk handling as assigned.
• Perform other tasks as required by management.