Senior IT Infrastructure

YÊU CẦU CÔNG VIỆC/QUALIFICATION• Education: Associate’s degree in information technology, Computer Science, or equivalent experience preferred.• Technical Skills: o Linux Proficiency: 1+ years of experience with Linux operating systems, including installation, configuration, and familiarity with command-line utilities. o Networking Basics: Foundational understanding of TCP/IP, DNS, DHCP, and basic network troubleshooting. o Open-Source Familiarity: Experience or exposure to open-source tools like Zabbix, ELK, Wazuh, Docker is a plus. o Helpdesk Experience: Previous experience in helpdesk or end-user support roles, with a strong ability to address common issues promptly and professionally.• Good English communication is an advantage, TOEIC from 600 points or higher.• Kỹ năng/Khả năng/Skills/Abilities:• Excellent problem-solving and communication skills.• Ability to work independently and as part of a team.• Personal Characteristics: o Customer Service Orientation: Friendly, patient, and dedicated to resolving user issues efficiently to maintain a high level of support for GTJA Securities' staff. o Problem-Solving Skills: Analytical and resourceful, able to troubleshoot issues independently and escalate as needed. o Commitment to Learning: Eager to expand technical and customer service skills, with openness to feedback and continuous improvement. o Team Player: Reliable and collaborative, able to adapt to a dynamic, fast-paced environment within the financial services industry.• Professional Development: o Customer Service Orientation: Friendly, patient, and dedicated to resolving user issues efficiently to maintain a high level of support for GTJA Securities' staff. o Problem-Solving Skills: Analytical and resourceful, able to troubleshoot issues independently and escalate as needed. o Commitment to Learning: Eager to expand technical and customer service skills, with openness to feedback and continuous improvement. o Team Player: Reliable and collaborative, able to adapt to a dynamic, fast-paced environment within the financial services industry.• Tinh thần, thái độ, giao tiếp/Attitude, communication, and mindset:• Decisive, cautious, cooperative