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Mô Tả Công Việc
ROLE AND RESPONSIBILITIESReporting & Analysis• Design and implement periodic and ad-hoc analytical reports (e.g. productivity, performance, financial, operational reports).• Ensure the accuracy, timeliness, and efficiency of the MIS reporting system.• Develop data models and interactive dashboards.Data Optimization• Review, clean, and standardize data from various sources (SQL, Excel, APIs, etc.).• Optimize ETL processes and automate reporting.• Support recommendations for improving data warehouse structures..System / Application Support• Manage and monitor the operation of CRM systems, mobile applications, and websites for sales and customer service purposes.• Collaborate with the IT team and relevant departments to maintain and enhance systems and applications.• Support user acceptance testing (UAT), validation, and provide user support during system implementation.• Identify bugs, troubleshoot issues, or coordinate with software vendors to ensure system stability.Advanced Analytics• Apply advanced analytics models to forecast trends and evaluate performance.• Leverage AI capabilities to accelerate data analysis and generate actionable insights.Collaboration & Training• Support internal training on how to use reports, dashboards, and data tools.• Participate in internal analytics and digital transformation projects.
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Yêu Cầu Công Việc
• Minimum 3 years of experience in MIS, data analysis, or Business Intelligence.• Good English.• Prefer candidates with experience in enterprise reporting systems, or supporting CRM systems, mobile apps, or websites.• Proficient in SQL; experience with MongoDB is a plus.• Hands-on experience with Python/Java for data processing and visualization.• Skilled in Tableau, Power BI, or Excel (Pivot Table; VBA is a plus).• Basic understanding of system integration via APIs or cloud platforms is a bonus.• Experience in CRM deployment or operations is preferred.• Strong system thinking and logical analysis skills. Proactive and supportive team player.• Ability to communicate effectively with cross-functional teams.
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Hình thức
Full-time
Mức lương
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