Senior Officer, Business Itelligence

Job Purpose The job holder analyzes, designs and implements data solutions using Techcombank’s enterprise suite of BI tools.  The job holder uses analysis, business understanding methods, processes, and systems to consolidate and analyse, visualize data to generate insights to inform and trigger business problems in the business decision process- improve of customer value and operation efficiency.  The job holder helps the business to better understand the implications of what information means, identifies what has happened, why it happened, especially for performance management Key Accountabilities (1)Analysis and Reporting Identify, analyze and interpret trends or patterns in complex data sets using script languages. Perform analysis of datasets to develop metrics, reports and visualizations mostly for performance management. Use data visualization programs, tools and techniques to generate dashboards, reports and presentations that aid in data storytelling, understanding and interpretation of trends and patterns of business importance to provide meanings to data produce. Create and maintain statistical models for ongoing and ad hoc review and analysis of data. Understand data requirements from within and outside of the Data và Analytics Division and analyze needs of the business while assisting senior Data và Analytics Division members to develop the required technical requirements. Communicate and align with stakeholders on purpose and impact of analytical solutions on business. Contribute to the development and maintenance of Data và Analytics Division’s know-how. Key Accountabilities (2)Data Insighting Lead the identification and interpretation of meaningful and actionable insights from various data sources. Develop processes and tools to monitor and analyze model performance and data accuracy. Interact with squads within assigned Data và Analytics Division to identify questions and issues for data analysis. Assess the effectiveness and accuracy of new data sources and data gathering techniques.  Mentor a team of BI analysts to deliver data solutions for a Data và Analytics Division. Key Relationships - Direct Manager Director, Business Intelligence Key Relationships - Internal Stakeholders Members of Business and Data & Analytics Division, Enabling Data & Analytics Division (IT or Data - Engineer/Governance), BAU division heads (Business, Finance, Risk, Corporate Affair, IT) Key Relationships - External Stakeholders Partners and vendors providing professional services Success Profile -Qualification and Experiences