Senior Operation Manager

 Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws. Conceptualizes and develops the design of flyers, property brochures, proposals or offering memoranda for the purpose of closing deals. Supports Sales team members in the implementation of business strategies. Interfaces directly with the clients, including taking them on property tours, resolving routine issues and responding to pricing and/or non-routine inquiries. Participates in the formulation and strategy for marketing particular properties and expanding business for a dedicated team. Acts as single point of contact for all data requirements from the sales team, including information related to marketing, research and financial analysis. May source properties and/or clients by researching local and national databases. Tracks and reports on responses and communications from sourcing activities. Creates and produces electronic and/or direct marketing campaigns for sale or lease of properties to include customized property information materials, comparable market analyses, market and industry research and targeted mailing lists. Maintains and updates marketing infrastructure which may include a database system, intranet and external website, including data on all prospects. Other duties may be assigned.