Senior Product Management (Product Manager)

Effectively allocate workload and manage performance of team members in conducting User Acceptance Tests (UAT) and troubleshoot / resolve product issues. Manage communication channels regarding product changes, updates, and issue escalations between internal and external teams. Identify potential critical system problems through early signs, quickly gauge the business impact of issues to prioritize resolutions effectively and take proactive measures Collaborate closely with cross-functional teams to identify root causes and implement effective solutions. Propose mitigation plans or temporary solutions while awaiting issue resolution. Stay informed about market trends, user behaviors, and product features to drive continuous improvement and innovation in product operations. Design, implement, and refine product operation standards and best practices to ensure consistency and efficiency across all workflows. Support the development and maintenance of product documentation, training materials, and operational tools. Provide insights, risk assessments, and value analysis on current product processes, adapting to business requirements by analyzing and bridging gaps in existing procedures. Coach and guide team members, fostering a culture of continuous improvement and operational excellence. Assist the team leader in other tasks as assigned.