Senior QC Engineer

ABOUT THE ROLECrossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 900% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.We are seeking a Senior QC Engineer to join our Technology Innovations CoE. This role is pivotal in building a quality mindset across the organization and establishing robust quality processes. You will work under the supervision of the Engineering Manager and Tech Leaders, with guidance from our CTO. Operating within a dynamic, Agile, tech-startup environment, you'll collaborate closely with our Scrum team to ensure that quality is integrated into every stage of the software development lifecycle.Our aim is to build a comprehensive DTC/eCommerce Platform featuring solutions for Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, CRM, and more:- Develop a Storefront solution.- Centralize payment gateways for managing transactions and post-payment processes (e.g., refunds, chargebacks, claims, inquiries).- Integrate various third-party services to operate a complete supply-chain system, including inventory, catalogs, logistics tracking, and more.- Convert raw data from marketing campaigns, transactions, user behavior, etc., into valuable insights for business operations.- Plus, numerous other opportunities await your input.As a Senior QC Engineer, you will not just be a tester but a leader who empowers the Scrum team to take ownership of product quality. You will leverage your strong hands-on experience in both manual and automated testing to help the team build effective test cases, guide and assign testing tasks, and minimize the need for a team of QC/testers by fostering a culture of quality and accountability.WHAT YOU WILL DOBuild Quality Mindset:- Promote a culture where quality is a shared responsibility among all team members.- Encourage developers to take ownership of the quality of their code and features.- Lead by example in demonstrating best practices in quality assurance.Develop Quality Processes:- Design and implement quality assurance processes that align with Agile methodologies.- Establish guidelines and standards for testing procedures and documentation.- Continuously assess and improve QA processes to enhance efficiency and effectiveness.Hands-On Testing Expertise:- Perform manual and automated testing of web front-end and back-end systems.- Utilize your coding skills to develop and maintain automated test scripts.- Ensure comprehensive test coverage throughout the development lifecycle.Collaborate with Development Teams:- Work closely with developers to integrate testing into the development process.- Assist in writing testable code and advise on best practices.- Participate in code reviews to provide quality-related feedback.Test Case Development and Management:- Help the team build detailed test cases and scenarios based on requirements and user stories.- Assign testing tasks to team members and monitor progress.- Ensure that all test cases are maintained and updated as needed.Mentorship and Guidance:- Provide training and mentorship to team members on quality assurance methodologies.- Offer guidance on both manual and automated testing techniques.- Foster an environment of continuous learning and improvement.Defect Management and Resolution:- Identify, document, and track software defects.- Collaborate with developers to resolve issues promptly.- Analyze defect patterns to identify areas for improvement.Process Improvement:- Proactively suggest enhancements to existing QA processes and tools.- Stay updated on the latest industry trends and incorporate best practices.- Evaluate new testing tools and technologies for potential adoption.