Mô Tả Công Việc
Planning & Organizing:
Xem toàn bộ Mô Tả Công Việc
- To prepare and distribute the Al a Carte services requests in coordination with the A la Carte Services supervisor
- To allocate the outsourced cleaning team on a daily basis to ensure all public areas in the Residences are cleaned on a daily basis
Operations:
- To ensure the cleanliness of apartments are consistent with A la Carte Standards and rooms are in line with hotel standards
- To inspect all Vacant Rooms, checkout rooms, and departures daily.
- Coordinate with Front Office supervisors to have the arrival group rooming lists, then ensure all rooms are ready & inspected at least 2 hours prior to group arrivals.
- Maintain a consistent focus on improving the overall flow of A la Carte services operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs
- To lead daily A daily housekeeping briefings and monthly employee meetings
- To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.
- To drive the performance of the front office and concierge team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with Human Resources
- To handle and resolve guest complaints whilst keeping the Executive Housekeeper and Front Office Supervisors informed.
- Ensure self and the team use the Resident’s and Guests name when greeting
Administration:
- To manage the par level stock and usage of cleaning products and equipment.
- Oversee the implementation of a training plan for all Housekeeping team and outsourced public area team members
- Monitor and keep updated training records and schedules to ensure planning and completion is carried out as per hotel standard.
Yêu Cầu Công Việc
- Willing to learn and work under high pressure.
- A professional certificate is preferred.
- Previous experience in a similar position at a 5-star resort.
- Able to perform leadership skills.
Hình thức
Quyền Lợi
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
- Competitive salary and service charge based on experience and ability.
- Top-tier service charge and 100% salary during the probation period.
- Offer accommodation and meals for candidates from other provinces.
- Shuttle bus for candidates in Nha Trang and fuel allowance for those in Cam Ranh and Cam Lam.
- 24/7 insurance coverage from the first day of probation.
- Full benefits under labor laws.
Mức lương
Thỏa thuận
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.