Senior SOC Operation

Job PurposeThe Site Reliability Engineer is responsible to handle all kind of incidents (security or non-security in his/her domains to recover services as fast as possible & comply to processes; proactively identify potential risks/weaknesses and implement enhancements to ensure consistent performance and reliability of services.Key Accountabilities (1)·       Co-operate with Dev & Ops & Security functions to study & deep understand TCB’s Apps/Infras/Security.·       Daily onsite (by 24/7 shift) to monitor & response (L1/L2) to all kind of security or non-security events/incidents as quickly as possible (real-time) based on defined runbooks & tools.·       Define and develop scenario, run books and automation pipelines to handle security or non-security issues & incidents.·       Periodically review and assess applications/infras/security to identify potential risks/weaknesses and implement remediation plans to improve resilience of services.·       Proactively identify & build/optimize monitoring matrixes for security or non-security.·       Orient, analyze and evaluate new technology trends in order to apply to increase resilience level of services.·       Ensure that the unit's activities comply with internal policies, regulations, processes, guidelines... and service quality commitments (SLAs).·       Identify risks of the unit during its operation, coordinate with relevant units to develop methods of risk measurement, assessment and mitigation; overcome and improve the risk points of the entity.·       Report periodically to the Manager of Monitoring & Response Center.Key Accountabilities (2)·       Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the monitoring operations (security & non-security).·       Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies.