Service Engineer PMC

Are you ready to make an impact in the pulp and paper industry? At Valmet, we are looking for a Service Engineer based in Vietnam and can support the customers in India and other Southeast Asia country e.g., Malaysia, Thailand, Laos., who will play a key role in supporting our customers to achieve operational excellence. In this role, you will collaborate closely with internally team e.g., Global Product Manager, Local Product Manager/Engineer, and Mill Sales Manager to troubleshoot issues, optimize performance, and provide expert recommendations. Your technical insight will help ensure smooth operations and deliver real value to our customers. Key responsibilities Participate in follow-up of the mill operation in cooperation with customer representatives, and support customer in trouble shooting and improving the operation regarding Valmet supplied fabrics by giving advice and recommendation Make clothing record of the clothing. All reports to be saved in ComPass Follow up the inventory and secure sufficient stock of fabrics at the mill in cooperation with customer representatives and Valmet product sales manager/engineer Attend every shut down/start up and visually inspect Valmet fabrics prior to installation to make sure the clothing is correct and worth installing. Supervise and monitor the installation of Valmet fabrics into machines Work together with Valmet mill sales manager and product sales manager to identify sales leads and to provide technical support and solutions for customer Perform according to Quality, Health, Safety, Environmental and other company’s management system, policies, practices and instructions