Mô Tả Công Việc
To ensure the efficient and effective operation, maintenance, and repair of CLAAS Machines by providing high-quality technical support, consultation, and training to dealers and customers. This position aims to enhance customer satisfaction and optimize machine performance in Vietnam & Laos Market.• Supporting dealer service engineers (if planned) and end customers in the repair, assembly and commissioning of Claas machines. • Conducting induction training for the end customer's operating staff. Participate in the commissioning of the machine in the field/farm.• Checking the function of all components and assemblies, if necessary carrying out repairs to restore functionality, adjusting machines and assemblies.• Consulting the end customer on maintenance and operation of the machine. • Supporting customers in operating the machines during technological operations • Training dealers and end customers on Claas machines as a trainer • Technical support to key customers.• Supporting marketing campaigns and logistic processes (receiving, unloading and loading of machines).• Researching breakdown and damage statistics.• Communicating with the Claas support team and component suppliers.• Defining and monitoring general warranty periods.• Supporting and carrying out SI's (service inspections).• Investigation of technical problems in the field, if required, in order to resolve them promptly.• Collecting, processing and analyzing information on identified faults of machinery according to approved parameters and forwarding it to Claas for processing.• Parts support, determining the catalogue number or technical parameters of spare parts, the correspondence of these spare parts to the machine serial number and their use on a specific type of machine.
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Yêu Cầu Công Việc
• Bachelor degree in Engineering, or other related fields, very good knowledge of electronics and hydraulics• Practical experience with agricultural machinery for at least 5 years (experience in operation, maintenance and repair)• Knowledge and ability to use diagnostic programs, technical literature and measuring equipment.• Good English language skills • Fluent in MS Office applications• Confidence, stress tolerance, communication skills, initiative, willingness to work on a travelling basis, flexibility, ability to work in a team.BENEFITS:- Social insurance during probation period- Attractive Salary- 13th month salary.- Annual bonus
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Hình thức
Full-time
Mức lương
Thỏa thuận
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