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Mô Tả Công Việc
- Onboarding: Facilitate the onboarding process for new Telco partners, including setting up interconnect agreements, filling in the interconnect form, coordinating technical requirements, and ensuring successful integration.
- Phone Number Loading: Manage the loading of phone numbers into our system, ensuring accuracy and adherence to established procedures and guidelines.
- Troubleshooting: Collaborate with cross-functional teams to address and resolve interconnect-related issues promptly. Use analytical skills to troubleshoot technical problems and implement effective solutions.
- Customer Queries: Assisting telco partners and customers with technical support inquiries.
- Documentation: Maintain accurate records and documentation related to interconnect processes, configurations, and troubleshooting activities.
Yêu Cầu Công Việc
- Onboarding: Facilitate the onboarding process for new Telco partners, including setting up interconnect agreements, filling in the interconnect form, coordinating technical requirements, and ensuring successful integration.
- Phone Number Loading: Manage the loading of phone numbers into our system, ensuring accuracy and adherence to established procedures and guidelines.
- Troubleshooting: Collaborate with cross-functional teams to address and resolve interconnect-related issues promptly. Use analytical skills to troubleshoot technical problems and implement effective solutions.
- Customer Queries: Assisting telco partners and customers with technical support inquiries.
- Documentation: Maintain accurate records and documentation related to interconnect processes, configurations, and troubleshooting activities.
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
