Solution Manager (Freight Forwarding & Logistics/ Competitive Salary)

1. Customer-Centric Solution Development• Engage with customers to understand their logistics challenges and business goals.• Work alongside sales teams to develop and present tailor-made freight forwarding solutions that optimize supply chains.• Serve as a trusted logistics advisor, ensuring customers receive strategic, flexible, and scalable solutions2. Cross-Department Collaboration • Together with sales teams to align solutions with customer requirements, supporting them in customer meetings and proposals.• Work closely with operations teams to ensure that solutions are feasible, scalable, and smoothly executed.• Collaborate with the BOD by providing insights on customer trends, business expansion, and competitive positioning.• Facilitate internal training for sales and customer service teams to enhance their understanding of logistics solutions.3. Costing, Pricing & Vendor Management• Negotiate directly with shipping lines, airlines, trucking companies, and warehouse providers to secure the best pricing and service levels and build long-term strategic partnership • Develop cost-saving strategies through route optimization, carrier diversification, and vendor management.• Ensure pricing strategies align with market conditions and company objectives.4. Solution Implementation & Continuous Improvement• Oversee the smooth execution of proposed solutions, ensuring compliance with service agreements.• Monitor customer feedback and operational performance to identify areas for improvement.• Identify new business opportunities through market analysis, innovation, and service expansion.• Stay updated on industry trends, technology advancements, and customer demands to enhance service offerings.