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Mô Tả Công Việc
To supervise the day-to-day operations of the bar. This includes making sure the bar is clean, stocked with drinks and supplies, and that everything is working properly. When needed to serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction, also to prepare beverages for other servers to supply to guests.
Xem toàn bộ Mô Tả Công Việc
- To maintain beverage costs at levels established by the restaurant and department.
- Take in charge of wines ordering and maintaining the wine stock.
- Create a wine list and writing wine descriptions.
- Suggest food and wine pairings to servers and customers.
- Recommending wines based on customer preferences
- Train/ Teach F&B team on wines.
- Conducting wine tastings for staff and customers.
- Hosting winery tours.
- Follow all state and local laws for serving alcohol responsibly.
- Prepare drink orders for guests according to specified recipes using measuring systems.
- Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.
- Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.
- Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.
- Report for duty on time, neatly groomed and in a clean and proper uniform. Do not consume any alcohol while on duty.
- To maintain company standards for hygiene and physical appearance of staff.
- To attend training and meetings and briefings as required.
- Communicate by following the chain of command and proper channel.
- Know how to use and communicate effectively via walkie talkie.
- To liaise with other departments on related issues.
- Effective recruitment, induction and bartender/ barista knowledge training program within the outlet.
- To inspect all equipment continuously and keep them well maintained to ensure smooth and proper functioning.
- Be responsible for serving the guests with kinds of various food and beverages and maintaining a clean and hygienic restaurant.
- To assist restaurant manager in achieving FB monthly and yearly budget as allocated.
- Track, follow near-expiry date items and slow-moving items with the leader to have proper remedies based on restaurant operation.
- Always prioritize short-shelf-life beverage items and fresh items to avoid wastage.
- Maximizing profitability of the outlet by increasing turnover & controlling costs.
- Ensure that the restaurant and the bar are prepared for service by means of checklist.
- To ensure all requisition for supplies are up to date by means of checklist.
- To be able to make proposal on food and beverage promotion/ also for festival.
- Stock ice, glassware, paper and others related supplies.
- To inquire/ inventory and order about all goods sold in the outlet.
- Ensure all operating equipment is handled with due care and curb wastage on supplies.
- Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.
- Monitors and analyzes menus and products of competitive restaurants.
- Making sales analytical chart to ascertain the sellable and non-sellable products.
- Assure the coordination with the kitchen and F&B Service.
- Be able to identify problem symptom of associates and solving them.
- To contribute to the total guest satisfaction of the resort.
- You are responsible for meeting the HACCP standards and actively check cleanliness in both front and back of the house, to make sure standards are adhered.
- Always live up to the standards set by the InterContinental brand, by assuring you know the standard operating procedures and making sure that they are respected by the team.
- You know the Forbes Travel Guide Standards for restaurants & bars, while ensuring that the team delivers these standards as the minimum when serving guests.
- You have extensive knowledge about activities in InterContinental and the rest of Ha Long Bay, allowing you to give guests recommendations in order to optimize overall guest experience.
- Take lead in tailoring on the guest drinks, aiming to make each visit to our outlet as memorable and unique as possible. You acknowledge guests and remember drinks preferences; as well as their names and preferred seating.
Yêu Cầu Công Việc
Required Skills
Xem toàn bộ Yêu Cầu Công Việc
- Certified at an advanced level (CMS Advanced - Introductory Sommelier Certificate , WSET Diploma - Level 2 Award in Wines, or equivalent); additional sustainability-related credentials a plus.
- In-depth understanding of international wine regions, biodynamic and natural wine movements, and modern wine trends.
- Familiarity with advanced wine service technology (e.g., Coravin, Enomatic) and its integration into hospitality operations.
- Proven leadership skills, with the ability to inspire teams and deliver consistent excellence in a high-volume, high-standard environment.
- Articulate, emotionally intelligent, and comfortable engaging with global clientele.
- Fluent in English; Vietnamese highly beneficial
Experience
Minimum 2–3 years of sommelier experience in fine dining or ultra-luxury hotels, with at least 2 years in the capacity.
Hình thức
Quyền Lợi
- Competitive salary / Mức lương hấp dẫn
- At least 14 annual leave days/year./ Tối thiểu 14 ngày phép/năm
- Monthly Service charge./ Phí dịch vụ theo tình hình doanh thu hàng tháng.
- 100 % salary and immediate Social Insurance enjoyment during probationary period./ Hưởng 100% lương & tham gia BHXH ngay trong thời gian thử việc.
- Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy./ Bảo hiểm tai nạn 24/7 và bảo hiểm sức khỏe Bảo Việt theo chính sách của IHG.
- 13th month salary/ Chế độ thường thường niên (lương tháng 13)
- Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy./ Quà sinh nhật và ưu đãi dịch vụ nội bộ theo chính sách của IHG và khu nghỉ dưỡng.
- Enjoys IHG's special offer for internal employee./ Hưởng các ưu đãi đặc biệt của IHG dành cho nhân viên nội bộ.
Mức lương
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