Spa Manager (Urgent)

- Monitor SPA personnel to ensure all guests and internal customers receive prompt and courteous service.

- Maintain appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of SPA personnel.

- Implement and control SPA procedures that provide for the health and safety of personnel and guests, such as lost and found service, security and emergency procedures and environmental procedures.

- Prepare efficient work schedule for SPA Staff, arranging holidays and vacation, taking into consideration of booking.

- Implement Career Development program within SPA.

- Control and monitors departmental costs on an ongoing basis to ensure performance against budget.

- Development new SPA treatment.

- Conduct skills training within the department.

- Build and maintain relationships with internal and external customers.

- Understand and anticipates customer's needs, takes action to address customer needs and strives to exceed customer expectation.

- Work with Human Resources on manpower planning and management needs.

- Work with Chief Accountant in the preparation and management of the Department's budget.

- Complete other tasks which assigned by the leader.