[SPX Express] Product Management (Business Analyst)

The Shopee Logistics Service (SLS) team strives to offer first-in-class logistics experience for Shopee’s buyers and sellers. We are responsible for product solutions that support a wide variety of shipping options to meet customer needs and enable seamless end-to-end flow of parcels for customers’ convenience. This also includes developing innovative and game-changing logistics services and solutions to meet constantly evolving business needs in each of our unique markets; as well as using cutting-edge technologies to elevate the efficiency and reliability of our logistics service.  You will be joining our Workforce Management domain, a critical area that enables operational excellence and supports the sustainable growth of Shopee’s logistics network. Engage internal and external stakeholders in different markets to understand business requirements and identify strategic opportunitiesWork closely with cross-functional teams to design feasible and scalable logistics solutions. Deliver clear and comprehensive Business Requirement Documents (BRDs) for business users' and engineers’ referencePlan roadmap for logistics products, to continuously improve in iterations in a fast-changing logistics environmentExercise sound judgment in prioritizing product features in roadmap (based on data analysis of business value and impact, technical feasibility, development resource planning, and implementation schedule)Prepare User Acceptance Test (UAT) scenarios, coordinate the testing and live releasesDrive successful solution implementation and adoption with internal training, deployment planning, day-to-day support, feedback gathering, product iterations, etcOwn the product lifecycle process - analyzing data to gather insights on product adoption/improvements, tracking KPIs, and proposing further iterations