Team Leader - Housekeeping - Park Hyatt Phu Quoc - Pre-opening

Job Overview:
The Team Leader – Guest Room/Villas assists the Assistant Manager – Housekeeping in supervising and ensuring the highest standards of cleanliness, presentation, and personalized service in all guest rooms and villas of the resort.

Main Responsibilities:

Supervise daily housekeeping operations, assign duties, and check the quality of attendants’ work.
• Handle guest requests, special arrangements, and complaints courteously and efficiently.
• Coordinate with Engineering, Front Office, and Florist for maintenance, room setup, and decorations.
• Support VIP arrival preparations and ensure all amenities and setups meet brand expectations.
• Enforce safety, hygiene, and security standards at all times.
• Support Hyatt’s People Brand, values, and culture through positive teamwork and communication.