Mô Tả Công Việc
Uses in-depth solution knowledge of DC SDN, WAN, WiFi of Cisco/Cisco Meraki and Aruba, SDWAN of Cisco, Fortinet, to provide technical expertise to the customer.Delivery activity• Create technical documentation – LLDs, network device configs, migration plans, instructions for technicians, test scenarios…• Own larger portions of an installation, break/fix incidents at a low to medium level of complexity in LAN/WLAN/WAN, DC, legacy and SDN topologies,• Take responsibility for problem resolution and troubleshooting.• Respond to escalated client requests and support client to a first line resolution.• Escalate complex problems to the relevant third parties.• Assist with the documentation of standard operating procedures relating to installations and fixes.• Compile and maintain project administration.• Conduct elementary presentations within the customer's organization.
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Yêu Cầu Công Việc
Knowledge, skills, and attributes• Cisco CCNP Enterprise Networking certification• Good knowledge of SDN solutions - in particular Cisco SD-WAN• Knowledge of Cisco Meraki and Azure networking services is an asset,• Deep knowledge of network security - in particular Cisco ASA, Cisco ISE, Fortinet firewall• Experience in working onsite in client facilities,• Editorial skills and English language proficiency• Good administration and project documentation experience,• Communicativeness and enthusiasm in relations with the clients and colleagues,• Entrepreneurial attitude and proactive sharing of knowledge,• In-depth understanding of network concepts, protocols, and technologies.• Excellent analytical and problem-solving skills.• Bachelor's degree with Computer Science related experience,• Fluent EnglishWhat awaits you in NTT Viet Nam:• hybrid working and flexible hours,• a multicultural team of 30+ nationalities and a horizontal organizational structure,• company paid trainings to help further your career and stay up to date with latest technologies,• a variable annual salary bonus,• other benefits: a company laptop & other
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Hình thức
Full-time
Mức lương
Thỏa thuận
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