Technical Support Engineer (VMware ESXi)

Trách nhiệm công việc Review and evaluate methods and procedures for version upgrades of IT systems. Create detailed upgrade manuals, procedures, and time charts to guide implementation. Execute version upgrades in test environments to verify functionality and stability before applying to production systems. Perform configuration tasks for IT systems to support upgrade and deployment activities. Deploy and upgrade software systems across various platforms as part of system maintenance. Develop automation tools and scripts to streamline IT system maintenance processes. Collaborate with cross-functional teams to ensure smooth execution of upgrade and deployment plans. Maintain accurate and comprehensive documentation throughout the upgrade lifecycle. Kỹ năng & Chuyên mônTechnical Requirements: Bachelor’s degree in Information Technology or a related field. Minimum of 2 years of experience in managing or maintaining IT systems. Experience with VMware ESXi or TKG (Tanzu Kubernetes Grid) is mandatory. Hands-on experience with Dell VxRail is an advantage. Proven experience in system upgrades and version control. Strong skills in creating technical documentation (manuals, guides, procedures). Solid knowledge of Linux OS, Bash, and PowerShell is a plus. English proficiency is required (TOEIC score of 750 or equivalent). Other Skills: Excellent planning, risk analysis, and problem-solving abilities. Strong documentation and communication skills. Good interpersonal skills and a collaborative team spirit. Ability to work under pressure with a proactive and independent mindset. Experience with modern programming languages such as Java, Python, or C# is an advantage. Phúc lợi dành cho bạn Working time: Mon-Fri (Flexible time 8 AM – 9 AM). 13th Month Salary + Year-End Reward (a half month) + Excellent Bonus Special allowance for foreign language certificate (up to 500USD/month) Full social package (SI, HI, UI) & Premium healthcare insurance (Bao Viet) Annual Health Check at the top healthcare center Up to 19 days of paid leave Free Japanese class; 1:1 class with native teachers Udemy account provided & Sponsor examination fee for technical certificates such as AWS, Azure, PMP, etc. Many company activities to tighten the relationship between employees: Company trip, Xmas & Year-end Party, Outing Trip, etc. Reward Most Valuable Player (MVP) for individual & team twice a year Sport clubs provided (100% sponsored by company): Football, Badminton Professional environment with clear procedures and good working facilities Onsite opportunities: short-term and long-term assignments in Japan, and APAC.