[TP.HCM] Assistant Sales Manager (CORP Sales - MICE)/ Trợ lý quản lý kinh doanh (CORP Sales - MICE)

1. Position Overview

The Assistant Sales Manager (Corporate/MICE) supports the Sales Manager in developing and managing corporate accounts, generating MICE business, and maintaining strong relationships with key partners.

This role is both operational and sales-driven, focusing on lead conversion, event coordination support, and proactive client engagement.

Ideal for candidates with early sales experience looking to grow into a full Sales Manager role.

2. Key Responsibilities

A. Sales Support & Client Management

• Assist in managing existing corporate and MICE accounts under guidance of the Sales Manager.
• Handle inquiries for meetings, events, corporate stays, and group bookings.
• Prepare proposals, quotations, contracts, and follow-ups for corporate/MICE clients.
• Conduct sales calls with or without the Sales Manager; participate in client meetings.
• Support with site inspections, familiarization trips, and client visits.
• Build and maintain updated contact lists, account profiles, and sales records.

B. MICE Coordination Assistance

• Work closely with Events Management for handovers, details verification, and pre-con/post-con communication.
• Ensure all client requirements (room setup, AV needs, F&B arrangements) are clearly relayed to operations teams.
• Attend selected events to support smooth execution and client satisfaction.
• Collect feedback after events and assist in developing repeat business opportunities.

C. Planning & Reporting

• Prepare weekly sales activity reports for the Sales Manager / DOSM.
• Update account production, pipelines, and business leads in CRM.
• Conduct basic competitor checks, pricing comparisons, and market trend monitoring.
• Assist in preparing sales presentations, proposals, and corporate packages.

D. Administrative Duties

• Maintain accurate client communication records and correspondence.
• Coordinate internal communication with Reservations, FO, F&B, Finance when needed.
• Follow up on pending contracts, deposits, rooming lists, and BEO confirmations.
• Ensure response to all corporate or event-related inquiries within 24 hours.

E. Professional Standards & Brand Representation

• Represent the hotel with appropriate grooming, professionalism, and positive energy.
• Follow Mövenpick/Accor sales standards and brand values (Trust, Relationships, Drive, Entrepreneurship).
• Maintain confidentiality and integrity in all business dealings.
• Support the Sales Team during hotel events, trade shows, and promotional activities.