Track and Trace Staff

Công Ty TNHH Kintetsu World Express Việt Nam

Địa chỉ làm việc: TTC Building, No. 19, Duy Tan Street, Cau Giay Dist, Hanoi City

Hết hạn ngày: 10/02/2025

ID: job476952

Mô Tả Công Việc

Tracing support is responsible for the daily monitoring of outbound shipments from shipping origin through delivery to the destination. This focus is to ensure on-time delivery to the destination. They have a direct impact on our ability to meet our customers’ expectations as well as play a vital role in achieving customer satisfaction- Follow up the cargo status for export and import freight in shared files and internal systems to update status of shipment from ATD – ATA port, destination, door.- Master BPO Tracing format as well as client’s exclusive files.- Monitor shipments and follow tracing timeline daily and weekly to update and inform related departments.- Track and trace of daily shipments with spreadsheet and report creation as needed.- Understand shipping schedules, vessels for LCL, FCL shipments based on tracking tools.- Receive and respond to questions and issues from internal staff regarding customers’ shipments in a timely and with a sense of urgency.- Communicate timely with related teams and relay information.- Focus on key details on the exact specifications of shipments.- Oversee accounts assigned by direct superiors.- Additional duties as needed.

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Yêu Cầu Công Việc

► Education and experience:• Bachelor’s degree, preferred in Economics, International Trade, Foreign Trade, or related fields.• At least 01 year of experience working in the Logistics industry or global forwarding companies.• Experience with all aspects of operation procedures.► Required skills and abilities:- Proficient with Microsoft office such as: Excel, PowerPoint- Good verbal and written communication skill in both English and Vietnamese.- Good interpersonal and customer service skill.- Good organizational skill and attention to detail.- Good analytical and problem-solving skill.- Strong self-motivation.- Good time management skill.► Working Conditions and Benefits:• Working Place: TTC Building, No. 19, Duy Tan Street, Cau Giay Dist, Hanoi City• Working time: Monday to Sunday, from 8:00 AM to 5:35 PM, with two flexible days off per week• Annual Leave: 12 days/year (after probation time)• Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)• Annual Salary Increase: once per year• Performance Assessment: twice per year (fixed in April and October)• Insurance: 24 hours’ Accident Insurance, 100% Social Insurance, Health Care Insurance• Others: International working environment with many opportunities for learning and development, training courses, company trip, etc.

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Hình thức

Full-time

Mức lương

Thỏa thuận

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Địa chỉ làm việc TTC Building, No. 19, Duy Tan Street, Cau Giay Dist, Hanoi City
Ngày đăng tuyển 13/11/2024
Vị trí Nhân viên
Ngành Nghề Tài chính / Kế toán / Ngân hàng
Loại công việc Full-time
Nhà tuyển dụng Công Ty TNHH Kintetsu World Express Việt Nam
LIÊN HỆ Công Ty TNHH Kintetsu World Express Việt Nam
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KWE provides comprehensive one-stop services and solutions that incorporate Air freight forwarding, Ocean freight forwarding and a full-range of logistics services to provide 'Optimum Distribution Solutions' to its clients on a global scale. Kintetsu World Express Vietnam, Inc. (KWE VN) was officially established in March 28th, 2005. During 16-year journey of KWE VN, all of KWE VN’s employees have contributed in a journey of tireless efforts to overcome difficulties and challenges for a growing and developing of the company. We honor innovation, integrity and diversity. We are committed to providing equal opportunity in employment. We have many formal policies, procedures and programs to bring out the best in our staff.