Training Manager

 Developing an annual training plan.

 Managing the training budget.

 Assisting department managers to develop and organize their training programmes.

 Assisting department managers to train individuals designated as departmental trainers.

 Conducting general orientation programmes.

 Organizing supervisory and management development programmes.

 Coordinating the use of outside training resources.

 Organizing cross-training programmes.

 Assisting the management in analyzing training needs.

 Completing monthly training reports.

 Performing other duties as assigned by the supervisor.

 Acknowledging and screening the daily work schedule.

 Conducting daily briefings and de-briefings in the absence of the department heads.

 Establishing a two-way communication mode with related departments.

 Communicating effectively with guests, subordinates, immediate supervisors and other section heads.

 Completing, distributing and presenting monthly training reports which include employee‟s progress reports.

 Responsible for successful management and operations of trainings by measuring the progress of employee improvements towards communication skills, job skills and English skills.

 Checking and improving all service standards established by the company.

 Maintaining grooming standards for all personnel.

 Communicating effectively with guests, clients, business partners and employees.

 Bering a superior sales person to promote the hotel‟s image and businesses.

 Participating in community projects or activities in order to promoting the hotel‟s image and cooperation to improve community relationships.

 Coaching and counseling all employees when applicable.

 Evaluating objectively the training performance or related employees.

 Providing the most effective training to all employees regularly.

 Motivating employees to grow within the company.

 Performing other duties as assigned by the management.