Training Manager

• Develops annual hotel training plans and prepares quarterly reports to management

• Develops and maintains training room and Staff Activity Room.

• Develops hotel training budget.

• Develops training manuals and courses.

• Maintains employee, supervisory and management record of training.

• Conducts employee orientation to the company and the hotel.

• Conducts first-line supervisory training in basic management skills.

• Conducts guest courtesy training.

• Oversees on the job training of new employees.

• Oversees retraining of employees.