Trợ lý Quản lý Bar (Assistant Bar Manager)

1/ Financial:

• Along with Bar Manager, prepare the annual budget for the bar.

• Develop tactics aligned to the strategy to drive top line revenue.

• Optimize costs aligned to the budget and deliver bottom line profit.

• Analyze the monthly P&L report and present variances with corrective actions to Bar Manager.

2/ Operations:

• Drive sales through effective promotion, planning and execution.

• Assist in the development of Food and Beverage Menu.

• Help plan and execute special events held at the bar.

• Monitor stock levels and place orders when necessary to ensure that the bar is fully stocked at all times.

• Keep up to date with competition, new products, trends, and promotions in order to make recommendations to Bar Manager.

• Handle customer complaints in a professional and efficient manner. Escalate to Bar Manager.

• Maintain cleanliness standards in the bar area and ensure that all glassware and utensils are properly sanitized.

• Ensure 100% compliance with local laws and regulations including Food, Safety and Hygiene.

• To ensure Health and Safety practices are maintained at all times, including manual handling and stacking of items.

• Develop, implement and continually review the policies, procedures, practices and standards.

• Liaise with external vendors for uninterrupted service delivery.

3/ Staffing:

• Be involved in the recruitment of the bar staff.

• Supervise and train junior staff members, including bartenders and barbacks, waiter,… ensuring that they are providing excellent customer service.

• To carry out appraisals with staff on a regular basis.